Privacy policy

Teddy Spa is committed to safeguarding the privacy and security of any user using this website, in the processing of their personal data.
Please read the sections of this document carefully to understand our views and practices regarding your personal data processing and how we will treat your data when you interact with the website.
The information provided in this privacy notice is provided pursuant to Art.13 of the EU Regulation n. 2016/679 – GDPR and Italian national Law on the Protection of Personal Data), to all the users interacting with the web services provided by Teddy Spa and accessible on the Internet at: https://www.retail.teddy.it

This privacy policy applies only to our website and not to websites that you link to from this website. Teddy S.p.A. is not responsible for the accuracy or content of information contained within these websites nor for the privacy practices of third-party websites; therefore we recommend that you should always be aware when you are browsing to another website and read the privacy statement of any website which collects personal data before submitting your own personal data.

Data Controller

The data controller is TEDDY SPA, headquarters locate in: VIA CORIANO, 58, GROS RIMINI / BLOCCO 97, 47924 RIMINI (ITALY), tel. +39 0541 301411, fax +39 0541 383430, e-mail dpo@teddy.it.

Data Protection Officer (DPO)

Where required, the data of the DPO can be requested by any user by sending an email to dpo@teddy.it.

What data do we process and why?

Navigation Data

As users browse this website, the IT systems and software procedures which operate it collect some personal data whose transmission is implicit in the use of Internet communications protocols. Teddy S.p.A. does not collect such navigation data in order to associate it with identified users but in the view of their nature, navigation data can lead to the identification of users, if associated with data held by third parties.
Navigation data are, for example, the IP addresses or domain names of the devices that connect to the website, the URI addresses (Uniform Resource Identifier), the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), and other parameters about the operating system and the user's IT environment.
The abovementioned data are collected and used only for anonymous statistical purposes on the use of the website and to verify the proper functioning of the website. Unless what clearly stated in the Section “Disclosure and Transfer of Data”, the abovementioned data are neither disclosed nor transferred to third parties.

Cookies

A cookie is small text file sent from the web server to your device. We use cookies to collect information, where available, about the number of visits to a webpage and other information cookies can collect on the webpage through some functions. We may use different types of cookies: “temporary” cookies (session cookies, which are deleted when you close your web browser) or “persistent" cookies (which are stored on your hard disk, unless you delete them manually).

This website uses session cookies and persistent cookies to perform the following functions:

  • tracking when an anonymous user visits the website;
  • improving the navigation of the website;
  • customizing services;
  • analyzing website traffic flow models in aggregate form.

The persistent cookies used on the website can store personally identifiable information only in the case of registered users or users who gave their consent to the collection and processing of personally identifiable information voluntarily provided by the same users. In all the other cases, the website server will only recognize you as an anonymous visitor, whose browser stored an identifying cookie, which helps the website recognize you as a returning visitor.
Unless what clearly stated in the Section “Disclosure and Transfer of Data”, the abovementioned data are neither disclosed nor transferred to third parties.
Depending on the browser used, the user can choose to disable or select which cookies to be used on his browser: if you disable the cookies that we use, some parts of the website may not work properly and some services or webpages may become unavailable to you, depending on the type of cookie you have disabled.
Click to read quiour Cookies Policy.

Data voluntarily provided by users‎

Teddy S.p.A. collects and processes personal data voluntarily provided by you (for example, name, surname, email address, etc.) only when you request to be contacted by us or request services offered by the website. In all the cases mentioned above, you will always be notified a privacy policy statement and where required, your will be prompted to give your consent to the processing and storage of personal data. The personal data you provide to us will be collected and processed by our data processors according to the purposes and procedures outlined in this privacy statement and any separate statements made available when updated.

How do we collect and process data?

Personal data are processed manually and electronically in order to fulfill the purposes for which they were collected as detailed in this statement. We comply with specific security procedures in order to prevent any loss or breach, abuse or unlawful use or unauthorized access to data.
The personal data you provide to us will be collected and processed by our data processors directly employed by Teddy S.p.A and/or by individuals or companies specifically hired for this purpose and appointed as data protection officers and any of their employees appointed as data processors.

Lawful basis

The lawful basis for the processing of the personal data you provided through the website and the services it offers is your consent and/or any other applicable lawful basis related to previous agreements.

Recipients

The recipients of the data processing are all the users of this website or of the services offered through it, who are older than 16 years old or are older than 18 years old, as provided by each separate privacy statement.

Optional Provision of Data

Users can choose whether to provide their personal data to Teddy S.p.A through the website or the services connected to it. Should you decide not to provide your personal data, as detailed for each case in privacy statements provided to the user, Teddy S.p.A. may not be able to provide you with the service requested.

Disclosure and Transfer of data

The data provided to us shall never be disclosed or transferred to third parties, unless those third parties are required to do so by law, or in response to legal requests; or they are third parties, who may be located outside the company or abroad, who were appointed by Teddy S.p.A to manage accessory and/or ancillary activities related to the services offered and to the benefits connected to them, including software, web application and storage solution providers, also for services provided through cloud computing systems.
Users are also informed that in order to provide the abovementioned services, the data collected may be transferred to servers located outside EEA. In this case, Teddy S.p.A will ensure the required security measures to be implemented according to what provided for by EU GDPR. Further information can be requested by any user by sending an email to dpo@teddy.it.

How long do we keep your personal data for?

Unless otherwise stated in any separate privacy statement, data will be retained and processed throughout the period the user will use the website and the services it offers. Should you opt for withdrawing his consent, your personal data will be stored and used by Teddy S.p.A to the extent necessary to comply with our legal obligations, until required to do so.

Your rights

The users to whom personal data refer to can exercise their rights at any time as provided for by Articles 15-22 of EU GDPR and by Italian national law on Data Protection. In particular you have the right to:

  1. access and obtain confirmation, at any time, that personal data about you exist or do not exist, even in the case of unregistered users, and obtain a copy of that information;
  2. be informed about the origin of your personal data, the purposes and manners of data processing and storage, the tools used in case of electronic data processing, details about data controllers, data processors and DPOs, the subjects or the categories of subjects to whom personal data may be disclosed or who may be acquainted with those information as a State representative or public officers;
  3. request that we update, rectify and complete inaccurate personal data concerning you, as well as receive a copy of your personal data which you have provided to us, and to transmit that personal data to another entity without hindrance from us;
  4. require us to erase, restrict the further processing, make some or all of the personal data concerning you anonymous, including those that do not need to be stored for the purposes for which personal data were collected or later processed;
  5. ask for a written proof that those to whom data were disclosed or transferred were informed about the abovementioned operations, unless this proves impossible or involves disproportionate effort;
  6. object to your personal data being processed based on a public interest or a legitimate interest, even when relevant to the purposes of the collection; and to your personal data being processed for marketing, advertising and product survey purposes.

You also have to right to file a complain to the relevant Data Protection Authorities; in Italy you can file a complain to the “Italian Data Protection Authority” (Garante per la protezione dei dati personali”).

Furthermore, you have the right to withdraw consent you have provided to us where we rely solely on your consent to process your personal data.

You may contact us about all requests regarding your rights by sending an email to the Data Controller: dpo@teddy.it.


NEWSLETTERS AND MARKETING COMMUNICATION

If we have your permission, we may process your data to send you newsletters and/or marketing communications.

If you wish not to receive our newsletter and/or any marketing communication from us by email, please unsubscribe by following the instructions contained in the last newsletter you received or by sending an e-mail containing your request to unsubscribe directly to dpo@teddy.it. Upon receipt of the e-email, we will remove your e-mail address from our list.


HOW TO CONTACT TEDDY S.p.A.

If you have any questions about this Privacy Notice or our data collection practices for this website and the services it offers, please contact us at via Coriano 58 Grosrimini Blocco 97, 47924, Rimini (RN), or email dpo@teddy.it.